Toolonomy content is free. When you purchase through referral links on our site, we earn a commission.

Support Genix: Alternative to AwesomeSupport & Awesome Support

A WordPress plugin adds the features of a comprehensive support ticket system to your WordPress site. Users may now create tickets and get help right from your WordPress site.

Learn More

Join Discussion

Starting at

$39 / One-Time $29 / Yearly

Exclusive Showcase for this Powerful & Cutting-Edge Digital Tool.

Claim Your Deal

All prices are in USD (United States Dollars)

Tool Highlights

A brief and concise overview of this tool at a single glance

A ticket system plugin with all essential functionality
Manage unlimited inbox, tickets, users, and agents
Alternative to: Zendesk Support, Helpscout, Awesome Support, Fluent Support
Offers email piping, which imports emails for an email address into the support ticket system

Tool Description

A detailed overview of this tool to learn more about it

Support Genix is the perfect plugin for WordPress site owners who want to provide top-notch customer support. With Support Genix, your customers can create tickets and get help right from your website. This easy-to-use plugin makes providing customer support a breeze!

They set out to create a low-cost WordPress ticketing solution that's accessible to small businesses and decided to design a ticket system plugin with all essential functionality and make it available at an inexpensive price with Support Genix

Video Source: Support Genix Official YouTube Channel

Tool Features

Explore the main features of this powerful Business Development Tool.

Unlimited Everything: Looking for a support ticket system that can grow with your business? Support Genix has you covered, with an unlimited number of tickets, users, and agents. Plus, Business Email accounts are included! So you can manage customer inquiries from one central location. Get started today and see the difference Support Genix makes.
Better Team Control & Collaboration: With their powerful ticketing system, you can easily create and manage tickets on behalf of users, assign tickets to other team members, and leave internal notes for yourself or others. Plus, our transfer ticket feature makes it easy to move tickets between departments or teams.
Easy Email Handling: With Support Genix, you’ll never have to worry about your email again. Our powerful software lets you manage unlimited business email addresses and inboxes, as well as track and respond to tickets. Keep your business running smoothly with our easy-to-use tools.
Unlimited Tickets: By using Support Genix you can create and manage unlimited tickets for your business.
Unlimited Agents: Description for this block. You can use this space for describing your block.
Unlimited Customers: You can provide support to unlimited customers using Support Genix.
Tickets on Behalf of Users: Agents can create tickets for users and respond to their requests about the service.
Agent Control: It is easy to manage your agency’s capabilities to view or provide support
Transfer Ticket: You may transfer your ticket to another agent or department.
Email Piping: Emails for an email address are automatically imported into the support ticket system..
Envato Integration: To validate your client purchase code, connect your Envato Author account with SupportGenix.
Elite Licenser Integration: Elite Licenser can be easily integrated with SupportGenix and the license codes can be verified.
Saved Message: SupportGenix Plugin saves time for busy agents by allowing them to save common responses.
File Upload Settings: Customers may only upload files of a certain type, which is an important step toward increasing system security.
Email Notification: Manage email notifications depending on a variety of events, including ticket creation, response, and closure.

Deal Type

Lifetime Deal

Deal Occasion

Tool Platform

Deal Status

Listing Type

Tool Type

Self-Hosted, Software

Tool Category

Productivity, Support, WordPress

Pricing Models

Freemium

Tool Resources

Find all the links to useful resources of this tool.

Official Landing Page

Official Free Version

Official Demo Page

Official YouTube Channel

Official Facebook Group

Official Documentation

Official Changelog

Official Support Channel

Deal Details

Find the details that are included in all the plans of this deal.

Deal Terms

Lifetime Access to Support Genix Developer Plan
You Must Redeem Your Code(s) Within 60 Days of Purchase
All Future Support Genix Developer Plan Updates
This Deal Is Stackable
60-Day Money-Back Guarantee

Deal Features

Lifetime Access for 5 Websites. (developer License)
Get Access to All of The Features Listed on The Website.
Manage Unlimited Users, Support Agents, and Tickets.
Manage Unlimited Mailboxes.
Saved Replies, Email Piping, Email Notifications
Easy Agent Control
Webhook Integration to 3rd Party Tools/CRM.
Integrated with Envato and Elite Licenser to Verify License Code.
Stack 2 Codes Agency License (100 Websites)

Grab the Deal

⏰ AppSumo | Marketplace Current Deal

Related Deals

Find all the other related deals

Email Marketing

Million-Dollar Email Templates 2.0: Build & Manage by AppSumo

by Mohammed Wasim Akram

August 18, 2021

AppSumo’s Million-Dollar Email Templates 2.0 is an app collecting dozens of emails used by AppSumo, Sumo Group, and other successful businesses to build relationships and grow brands....

Web Design

Tailwind.ws: Alternative to TailGrids

by Mohammed Ishan Akram

August 20, 2022

Tailwind.ws is a browser-based online drag and drop TailwindCSS builder that included 100+ ready-made UI blocks and built with 300+ UI components and popular layouts and navbars...

WordPress

Greenshift: Alternative to Cwicly & Kadence Blocks

by Mohammed Ishan Akram

August 1, 2022

GreenShift has very unique blocks and animation possibilities to surprise your visitors with high-end animations and transitions. You can build styles on top awarded sites without any coding knowledge....

Explore Deals

Become a Toolonomy Community Member for Free!

Consider joining our Official Community Group if you want to get access to exclusive insider content and information about Exclusive Digital Tools and Technologies. Also, you will be able to get involved in interesting group discussions with like-minded people that are interested in similar topics as you.

Become a Member

Top