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Minerva: Alternative to Loom & Tango

Minerva makes it easier than ever to create a self-serve knowledge base users can access directly within your SaaS product.
Tool Highlights
A brief and concise overview of this tool at a single glance
  • Easily create support docs that boost user adoption, like how-to videos, FAQs, and interactive guides
  • Embed your knowledge base in any SaaS platform with one line of Javascript to retain users and streamline internal workflows
  • Alternative to Appcues, Loom & WalkMe
  • Best for business owners and bloggers who are looking for a to create step by step guides in a productive way
Tool Type
Pricing Model
Video Source: AppSumo Official YouTube Channel
Tool Description
A detailed overview of this tool to learn more about it

Minerva helps you develop knowledge bases complete with support documentation like how-to videos, FAQs, and interactive guides. You can boost onboarding and adoption of your SaaS product, as well as enhance internal communication within your team.

Once you’ve created your guides, simply add one line of JavaScript to your platform to embed your knowledge base and make it accessible to users. It lets you embed a Launch Center into your SaaS platform, so users don’t have to go off-platform to find support docs or videos.

You can display dynamic guides to different users and make any documentation available on specific pages. And because your content is interactive and contextual, users can get the support they need at any moment.

Using text-to-speech technology, Minerva automatically compiles educational videos based on static screenshots. You can show users exactly how to resolve their issues using step-by-step text, screenshots, and videos within every guide.

Give your engineers and customer success teams a break with this AI-powered platform that can even create interactive product demos and walkthroughs!

It can significantly reduce churn rate and boost net dollar retention by delivering timely, self-serve documentation. Plus, this tool is built to help organizations work smarter, not harder. Just invite your team or clients to curate and organize guides that capture workflows.

You'll also be able to integrate with solutions like Salesforce, WordPress, Jira, and Asana using Minerva's browser extension. With Minerva, you can always count on AI to generate the most up-to-date support documentation for any SaaS product.

Tool Features
Explore the main features of this powerful tool.
  • AI Knowledge Base: Documentation is created for you based on common user paths through your product.
  • Interactive Guides: Want to add something custom? Minerva empowers you to create in-app guides in seconds.
  • Automatic Screenshots: Each Minerva guide comes with screenshots showing your clients exactly what they need to do.
  • Dynamic Videos: AI-generated videos will free up your customer education team to work on powerful curricula, not menial tasks.
Tool Resources
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